Unable to respond to customer support emails

Currently when you get a response from an in game /appeal you are unable to respond to the customer support email. Should a paying customer in 2023 be able to respond directly to the email response sent by customer support?
  1. Unable to respond to customer support emails should a paying customer be able to respond back?1 vote
    1. Yes
      100.00%
    2. No
        0.00%
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