errors after selecting a character then lds

Hulkhogonswife

There are times that you might find yourself unable to log into one of your characters, hitting play, seeing the loading screen only to be sent back to the character selection screen, or the client itself crashing.

Should this happen, please place an appeal to In-Game support using the /APPEAL function, describing what happens when you try to log into the character, and a CSR will contact you as quickly as they can.
Can't do this because none of my characters will log in game. For Hulkhogon's account either.
Please help?

Hulkhogonswife

This is happening again. Please help?

Hulkhogonswife

Ok I uninstalled the game and reinstalled it and as I pushed a character to play something removed all files over 3000mbs why would it do that?

Lea_Broadsword

Hey,

this sounds like something that our Technical Support Team should be able to assist you with. Please contact them via email at support@darkageofcamelot.com with a brief description of the issue!

Hulkhogonswife

There are times that you might find yourself unable to log into one of your characters, hitting play, seeing the loading screen only to be sent back to the character selection screen, or the client itself crashing.

Should this happen, please place an appeal to In-Game support using the /APPEAL function, describing what happens when you try to log into the character, and a CSR will contact you as quickly as they can.
Can't do this because none of my characters will log in game. For Hulkhogon's account either.
Ok, I uninstalled the game and reinstalled it. And this is the email I got from support
Your Dark Age of Camelot Support Update Ticket# 9347524
Tue, Feb 8, 2022 11:15 am
Dark Age of Camelot Support (do-not-reply@broadsword.com)
To:you Details
Greetings,

Thank you for contacting Dark Age of Camelot Support.

Unfortunately, the inquiry you have made is only able to be handled by our In-Game Support. We apologize for this inconvenience, but all in game related issues are addressed by the CSRs in game; this email address is only for issues of a billing or technical nature.

Before submitting an In-Game appeal, please be sure to check the Knowledge Base, the official forum, and official fan sites for detailed information:

https://darkageofcamelot.com/Documentation
https://darkageofcamelot.com/content/beginners-guide
https://darkageofcamelot.com/content/how-videos
https://forum.darkageofcamelot.com/
https://search.camelotherald.com/#/search
https://camelotherald.wikia.com/wiki/Category:Knowledgebase

If you can't find your answer in the provided links or you could not get help in the in-game advice channel, please file an In-Game appeal from the affected account by doing the following:

• Type /APPEAL followed by a brief description of the issue you need assistance with
• A dialog box will open up, select [BUG REPORT], [VIOLATION REPORT], or [APPEAL_]
• Then select the next appropriate field highlighted in orange
• You should then see a text box “You are about to submit a/an [TYPE SELECTED] ...”, hit “ACCEPT” or “DECLINE”

A CSR will contact you as soon as possible via In-Game chat or email to assist you.

If you wish to report a violation, please use /reportToS followed by a brief description of what you have witnessed and the name of the player(s).

Best regards,

Dark Age of Camelot Support
Broadsword Online Games
Please Help?