How appealing works

Names

So i feel like this would help a lot of people understand the process, me included.

But how does the appeal process work from makeing an appeal to how it is handled now i know that it is not shared on the results but would be nice to know how it works mabe even give us an example if possible.

And if possible what is the job that a csr does vs what beibhinn does because i know i get them mixed up and think they are the same thing.

Valtar

<Insert Crickets audio here>

Carol_Broadsword

There is a sticky on the support forum on the appeal system

https://forum.darkageofcamelot.com/discussion/215/appeal-system-overview

CSR's and CS deals with appeals and player/account issues and everything ingame. Shileah and me are community and deal with everything information flow wise between devs and players including interaction, newsletter, herald updates, forums/discord/twitter/facebook, helping where we can on what we can, and so forth We have nothing to do with actions or bans taken as regards players and accounts.

Names

Ty carol i hope this helps everyone understand better